Fractional Operations for Trade Companies
Your Crews Run the Jobs. We'll Run the Back Office.
ServiceTitan sitting half-configured. QuickBooks not syncing with your dispatch board. Leads slipping through because nobody's following up. We fix all of it so you can focus on the work that actually makes you money.
Small-Town Values. Big-Company Expertise.
I grew up in a small Vermont town where community meant showing up for each other. My parents were educators who taught me that real success is measured by how you lift others up along the way.
After a decade helping companies like HubSpot, Robin, Wayfair, and athenahealth build operational systems, I saw the same problems everywhere: disconnected tools, manual processes, teams drowning in admin. Billion-dollar companies had whole departments to solve those problems. Your 15-person HVAC shop doesn't. Until now.
Mill Village Solutions is my way of coming full circle. I take the same playbook that scaled tech companies from $7M to $30M+ in revenue and apply it to the tools you already use: ServiceTitan, Jobber, QuickBooks, Google Sheets.
10+ Years Streamlining Business Operations
From CRM rollouts to dispatching workflows, we've spent a decade making complex operations run smoothly at companies like HubSpot, Wayfair, and athenahealth. We've seen what works, what breaks, and how to keep things simple when a business is growing fast.
$7M to $30M+ Revenue Growth We Helped Build
We've built the scheduling, dispatch, follow-up, and pipeline systems that helped companies grow from startup to $30M+ in revenue. The same playbook works whether you're managing 5 techs or 50. Better intake, tighter scheduling, faster invoicing, fewer dropped leads. That's what turns a good trade company into a great one.
Hundreds of Tools Connected & Configured
ServiceTitan to QuickBooks. Jobber to Google Calendar. Housecall Pro to your email. We've connected hundreds of business tools so they talk to each other instead of creating more paperwork. If your office manager is re-entering the same job info into three different systems, we fix that.
100% New England Focused
We're not a national call center or a remote agency. We're based in Rhode Island, serving the contractors and trade companies that keep our communities running. We show up, we learn your business, and we stick around.
What Makes Us Different
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We Speak Your Tech Stack
ServiceTitan, Jobber, Housecall Pro, FieldEdge, QuickBooks, Google Workspace, Excel. We know the platforms trade companies run on and how to make them work together.
We Build It, Not Just Advise It
We configure your dispatch board, connect invoicing to accounting, build automations that send follow-ups and route calls. Real systems you can use Monday morning.
We're From Here
Not a remote consultant from Silicon Valley. We grew up in small-town New England, raised on the same community values as the businesses we serve.
Tools We Work With
FIELD SERVICE
ACCOUNTING
LANDSCAPING
OFFICE & COMMS
“These contractors didn't get into business to troubleshoot software integrations or babysit a CRM. They got into it because they're great at what they do. My job is to make sure their back office is just as good as their fieldwork.”
— Noah Massucci, Founder of Mill Village Solutions